Contact Us

The Honest Habitat is a Canadian-owned business proudly serving pet parents across the United States. We're committed to making premium natural pet nutrition accessible to every dog and cat owner in the U.S. — and we're here to help whenever you need us.

Get in Touch

Email: support@thehonesthabitat.com
Phone: Coming soon — we're setting up a dedicated support line for our U.S. customers.

Support Hours

Monday – Friday: 9:00 AM – 5:00 PM ET
Saturday: 10:00 AM – 2:00 PM ET
Sunday: Closed

We aim to respond to all emails within 1 business day. For faster help, use the live chat widget on this page.

Order & Shipping Support

We ship to all 50 U.S. states. If you have a question about your order, tracking, or a return, please email us with your order number and we'll get back to you promptly.

You can also visit our FAQ page for answers to common questions about shipping times, returns, and product recommendations.